Privacy Policy

1. Introduction

ClearPower EnergyBeam ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clearpower-energybeam.com and use our delivery services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (address, phone number, email)
• Billing and payment information
• Delivery addresses and recipient information
• Package contents and delivery preferences
• Account credentials and preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device information and operating system
• Usage data and website navigation patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling delivery requests
• Communicating about your orders and services
• Providing customer support and responding to inquiries
• Improving our services and website functionality
• Sending marketing communications (with your consent)
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing systems

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Delivery records are typically retained for 7 years for tax and legal compliance purposes.

9. International Transfers

Your personal information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us: